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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eyra Diaz-Morales

Eyra Diaz-Morales

February 5, 2026

5  out of  5
rating by Eyra Diaz-Morales
"Suzette always has been the best!! Any time, she goes above and beyond for my entire family. More than 20 years of customer support! Thank you for your service!"
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tiffany

February 4, 2026

5  out of  5
rating by tiffany
"Amazing experience! One of the team members, Bianca was extremely helpful and kind. She worked quickly and efficiently and was very cheerful the entire time. 10/10 would definitely recommend."
We responded:
""Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience and that Bianca provided such helpful and cheerful service. We appreciate your recommendation and look forward to assisting you again in the future!" Jose Cerda, Agent"
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Ped Diz

February 4, 2026

5  out of  5
rating by Ped Diz
"Thank you Suzette Vega for your outstanding customer service and professionalism! You are a valuable member of the State Farm family."
We responded:
""Thank you for your kind words, Ped! Suzette Vega truly exemplifies outstanding customer service and professionalism. We’re proud to have her as a valuable member of the State Farm family and appreciate your recognition." Jose Cerda, Agent"
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Jadier Gomez

February 4, 2026

5  out of  5
rating by Jadier Gomez
"Bianca Thais was very helpful and I am very thankful for her service. Very glad she answered and helped me out"
We responded:
""Thank you so much for your kind words, Jadier! We're delighted to hear that Bianca Thais was able to assist you effectively. We’ll be sure to pass along your gratitude to her. If you need any more help, feel free to reach out!" Jose Cerda, Agent"
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Alba gabriela Lara Gonzalez

January 31, 2026

5  out of  5
rating by Alba gabriela Lara Gonzalez
"100% recomendados Suzette excelente service y atención"
We responded:
"Estimada Alba, ¡Muchas gracias por tu recomendación! Nos alegra mucho saber que el servicio de Suzette fue excelente para ti. Jose Cerda, Agent Dear Alba, Thank you very much for your recommendation! We are happy to hear that Suzette's service was excellent for you. Jose Cerda, Agent"
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Stephen Tirado

January 29, 2026

5  out of  5
rating by Stephen Tirado
"Thank you Suzette! You are awesome!!"
We responded:
"Thank you so much Stephen for your kind words and taking the time to let us know of your experience. You are amazing too! We appreciate your business. Jose Cerda, Agent"
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Erika Lozada Vega

January 27, 2026

5  out of  5
rating by Erika Lozada Vega
"Quiero felicitar a Suzette Vega por su profesionalismo y servicio de excelencia en el manejo de mis polizas con ellos. Siempre responde todas mis respuestas claramente. Si necesitas un agente de seguros comprometido con darte un servicio de calidad, no dudes en preguntar por ella."
We responded:
"Hola Erika. Muchas gracias por compartir tu experiencia con Suzette Vega. Es muy gratificante saber que su profesionalismo y dedicación hacen la diferencia en el manejo de tus pólizas. Sin duda, contar con un agente comprometido y claro en sus respuestas es fundamental para sentirse seguro y bien atendido. A quienes buscan un servicio de calidad, les tomaré en cuenta tu recomendación sobre Suzette. ¡Gracias de nuevo por tu testimonio! Jose Cerda, Agent"
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Kevo

May 30, 2025

5  out of  5
rating by Kevo
"Katherine Vargas has been a huge help and offers wonderful assistance with setting up insurance. I highly recommend this office!"
We responded:
"Thank you so much for your kind words regarding Katherine's assistance. We are thrilled to hear about your positive experience! Katherine consistently goes above and beyond to ensure that our clients receive the best support possible, and your feedback truly highlights her dedication. We are proud of our entire team and the commitment they show in providing exceptional service. Your recommendation of our office means a great deal to us, and we are always here to assist you and your network in any way we can. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm regards. Jose Cerda, Agent"
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Lyan Torres

April 18, 2025

5  out of  5
rating by Lyan Torres
"I got the best insurance rate here for my Toyota Corolla. Suzette helped me out and was extremely professional. She answered all my questions and made the process super easy. It was also fun talking to her—she has great energy! I’m really satisfied and definitely recommend them. Esta oficina me dio el mejor precio de seguro para mi Toyota Corolla. Suzette fue quien me atendió y fue muy profesional. Respondió todas mis dudas y me hizo el proceso bien sencillo. Además, fue divertido hablar con ella, ¡tiene una energía súper chévere! Estoy bien contenta y los recomiendo al 100%."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Suzette was able to assist you in finding the best insurance rate for your Toyota Corolla. Her professionalism and positive energy truly make a difference, and we’re glad that you found the process easy and enjoyable. Your satisfaction means a lot to us, and we appreciate your recommendation! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your day!"
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Denise Real

October 30, 2024

5  out of  5
rating by Denise Real
"I was affected by the hurricane and was in dire need of my insurance check. Susette was exceptional and got on the case immediately and before I knew it I received the check right away. Thank you Jose for having such compassionate agents and professional support."
We responded:
"Thank you so much for taking the time to share your experience with us. We are truly sorry to hear that you were affected by the hurricane, and we understand how challenging this time can be. We’re glad to know that our team was able to assist you with your policy review and provide the support you needed. It is our priority to help our clients navigate through these difficult circumstances, and your feedback reassures us that we are making a positive impact. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here for you and committed to helping you through this process. Wishing you strength and recovery during this time. Sincerely, Jose Cerda, Agent"
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Margarita Delgado

September 26, 2024

5  out of  5
rating by Margarita Delgado
"I am so happy that Suzette is back in the office. She always go above and beyond. Thank you for your service."
We responded:
"Thank you for your five-star review! We're glad to hear that you had a positive experience with our service. We appreciate your kind words about Suzette. She is an invaluable member of our team and is always dedicated to providing excellent assistance. We will make sure to pass along your feedback to her. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Willian Nascimento

September 12, 2024

1  out of  5
rating by Willian Nascimento
"I had a really bad experience with this local agent, and I had my car repossessed because I signed a police for 6 months, the guy told me that I had to pay the 3 months upfront and next month for 3 more months a total of 6 months policy. One month passed, and they called saying that I could use that policy anymore and didn't return my money for the payment of 3 month's upfront, guess what, I had my insurance canceled in 5 weeks and repossessed car. I NEVER RECEIVED MY MONEY BACK."
We responded:
"Hello Willian. Thank you for taking the time to share your feedback. We value the opinions of our customers and are always looking for ways to improve our services. We apologize for any inconvenience or frustration you may have experienced and would appreciate the opportunity to address your concerns directly. If you could please provide more details about your experience, we will do our best to find a solution and ensure your satisfaction. Thank you again for bringing this to our attention."
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Joel Montañez

August 8, 2024

5  out of  5
rating by Joel Montañez
"Mi experiencia con state farm por tantos años es lo mejor .la agente suzette es la mejor .su compromiso y experiencia hacen que cualquier proceso sea comfortable .5 stars para ella y statefarm siempre."
We responded:
"Muchas gracias Joel por sus 5 estrellas. Esa es nuestra intención en nuestra oficina. Thank you Joel for your 5 star review. This is what we strive for in our agency. "
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Elizabeth Feliciano

June 1, 2024

5  out of  5
rating by Elizabeth Feliciano
"David is very professional and efficient, my homeowners insurance policy had terminated and David was able to get us a new one in a timely manner. Great work and thanks."
We responded:
"Thank you for your feedback! I'm glad to hear that David provided you with professional and efficient service. It's great that he was able to assist you in getting a new homeowners insurance policy quickly. I will make sure to pass on your appreciation to David. If you need any further assistance, feel free to reach out. Jose Cerda, Agent"
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Carmen Mejias

May 29, 2024

5  out of  5
rating by Carmen Mejias
"Just to let you know my rates went up more than what i can afford, David from State Farm was able to help me and redo my policy for a reaonable payment. He did not hesitate in going up and above to help us. We are more than satisfied with David service. As of right now i will recommend him as a agent."
We responded:
"Thank you very much for your comments. At our Agency we try to provide the best customer service possible to all our clients. Please let us know if we can help again."
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Magali Diaz

May 24, 2024

5  out of  5
rating by Magali Diaz
"Hi, I just had my auto insured with your company by David Perez. He was very polite, answered all my questions, and was very knowledgeable. Thank you!"
We responded:
"We are very thankful for your review. Wea re here to serve you, so please let us know if can be of any further assistance."
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Yadelsy Briceño

May 22, 2024

5  out of  5
rating by Yadelsy Briceño
"very good care and advice"
We responded:
"Thank you Yadelsy for providing your positive feedback about your experience with our office. We do try to provide the best care and service possible to our clients."
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Gabriela Zabala

May 20, 2024

5  out of  5
rating by Gabriela Zabala
"Completamente complacida con el servicio y la atención de David Pérez, muy amable y profesional, me ayudo con lo que necesitaba en el momento y respondió todas las preguntas que tenia, ofreciéndome opciones para escoger la que mejor se adapto a mi beneficio. Muchas gracias!"
We responded:
"Thank you very much Gabriela for you 5 Star review about our agency. We are very pleased to know we delivered to you what you needed. Our intention is to provide the best coverage possible that fits the clients needs and budget. Muchas gracias Gabriela por sus comentarios de 5 estrellas acerca de nuestra agencia. Nos complace mucho el haber podido entregar un producto que satisface sus necesidades de seguro. Nuestra intencion es entregar productos que cumplan con las necesidades de nuestros clientes al mejor precio posible."
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Hirangela Rosario

May 16, 2024

5  out of  5
rating by Hirangela Rosario
"Excelente servicio al cliente! David me asistió con una cotización de seguro para inquilinos fue profesional y me proporcionó con la información que necesitaba para yo tomar una decisión."
We responded:
"Thank you for letting us know we are doing as expected. We appreciate having you as a client. Gracias Hirangela por dejarnos saber que estamos haciendo nuestro trabajo como debe ser. Apreciamos mucho el tenerla como cliente."
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José Astacio

May 15, 2024

5  out of  5
rating by José Astacio
"Tuve un excelente trato de parte del señor David Pérez. Muy servicial"
We responded:
"Thank you very much Jose for your kind words. We do strive to providing the best customer service possible. Gracias Jose por su palabras. Nuestra intencion es el dar el mejor servicio al cliente que nos sea posible. "
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jennifer salazar

May 15, 2024

5  out of  5
rating by jennifer salazar
"Need renters insurance, go to State Farm Jose Cerda agency. The staff and agents are very helpful. David Perez was absolutely fantastic in helping me get my renters insurance. Everything was done in a timely manner and simple to understand. Thank you David for all your help."
We responded:
"I hope we exceeded your expectations, Jennifer. Thank you for review and we hope to be able to provide the same level of service to all our clients."
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Robert Henning

May 9, 2024

5  out of  5
rating by Robert Henning
"Very helpful!"
We responded:
"Thank you so much Robert. We appreciate your review. Best to you and the family."
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Judith P Lorenzo

May 8, 2024

2  out of  5
rating by Judith P Lorenzo
"I got a complain because I moved from florida and I got a new insurance, in the info was notated the company will be notified to cancel my old car insurance to get my full amount back because was just done on the time of the payment to be taking out of my State Farm account that was the 17 of the month the new insurance I got it on the 19. But after I call to make sure because weeks was passing by I didn't see any refund. I just got a check for less than half of what I was paying. And the lady on the phone told me I supposed to get the rest of the money. Four months pass by I called several times and I was told Today I was Not getting anything else back because when they processed the cancelation it was amount they use to cover the time. I recommend You to put a stop on the bank before they take your money out of your account, Because It will happen that you will be paying double two insurances without using the State farm and you will lose Like I did. It's Not Fair, No Happyyyy with this"
We responded:
"Judy, I am so sorry about this experience. Please give me a call so that I can discuss it with you. 407-344-81000"
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Zuryam Cruz

May 8, 2024

5  out of  5
rating by Zuryam Cruz
"Exelente servicio"
We responded:
"Thank you very much Zuryam for your kind review. We try to provide that level of service to our customers. Regards."
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AINOATRINI

May 7, 2024

5  out of  5
rating by AINOATRINI
"Excelente Recomendados, David es excelente para buscar las mejor cotización que se adapte a ti."
We responded:
"Thank you very much for your comments Ainoa. We truly appreciate the feedback. Reagrds."