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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Real

Denise Real

October 30, 2024

5  out of  5
rating by Denise Real
"I was affected by the hurricane and was in dire need of my insurance check. Susette was exceptional and got on the case immediately and before I knew it I received the check right away. Thank you Jose for having such compassionate agents and professional support."
We responded:
"Thank you so much for taking the time to share your experience with us. We are truly sorry to hear that you were affected by the hurricane, and we understand how challenging this time can be. We’re glad to know that our team was able to assist you with your policy review and provide the support you needed. It is our priority to help our clients navigate through these difficult circumstances, and your feedback reassures us that we are making a positive impact. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here for you and committed to helping you through this process. Wishing you strength and recovery during this time. Sincerely, Jose Cerda, Agent"
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Margarita Delgado

September 26, 2024

5  out of  5
rating by Margarita Delgado
"I am so happy that Suzette is back in the office. She always go above and beyond. Thank you for your service."
We responded:
"Thank you for your five-star review! We're glad to hear that you had a positive experience with our service. We appreciate your kind words about Suzette. She is an invaluable member of our team and is always dedicated to providing excellent assistance. We will make sure to pass along your feedback to her. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Willian Nascimento

September 12, 2024

1  out of  5
rating by Willian Nascimento
"I had a really bad experience with this local agent, and I had my car repossessed because I signed a police for 6 months, the guy told me that I had to pay the 3 months upfront and next month for 3 more months a total of 6 months policy. One month passed, and they called saying that I could use that policy anymore and didn't return my money for the payment of 3 month's upfront, guess what, I had my insurance canceled in 5 weeks and repossessed car. I NEVER RECEIVED MY MONEY BACK."
We responded:
"Hello Willian. Thank you for taking the time to share your feedback. We value the opinions of our customers and are always looking for ways to improve our services. We apologize for any inconvenience or frustration you may have experienced and would appreciate the opportunity to address your concerns directly. If you could please provide more details about your experience, we will do our best to find a solution and ensure your satisfaction. Thank you again for bringing this to our attention."
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Joel Montañez

August 8, 2024

5  out of  5
rating by Joel Montañez
"Mi experiencia con state farm por tantos años es lo mejor .la agente suzette es la mejor .su compromiso y experiencia hacen que cualquier proceso sea comfortable .5 stars para ella y statefarm siempre."
We responded:
"Muchas gracias Joel por sus 5 estrellas. Esa es nuestra intención en nuestra oficina. Thank you Joel for your 5 star review. This is what we strive for in our agency. "
Profile photo of Elizabeth Feliciano

Elizabeth Feliciano

June 1, 2024

5  out of  5
rating by Elizabeth Feliciano
"David is very professional and efficient, my homeowners insurance policy had terminated and David was able to get us a new one in a timely manner. Great work and thanks."
We responded:
"Thank you for your feedback! I'm glad to hear that David provided you with professional and efficient service. It's great that he was able to assist you in getting a new homeowners insurance policy quickly. I will make sure to pass on your appreciation to David. If you need any further assistance, feel free to reach out. Jose Cerda, Agent"
Profile photo of Carmen Mejias

Carmen Mejias

May 29, 2024

5  out of  5
rating by Carmen Mejias
"Just to let you know my rates went up more than what i can afford, David from State Farm was able to help me and redo my policy for a reaonable payment. He did not hesitate in going up and above to help us. We are more than satisfied with David service. As of right now i will recommend him as a agent."
We responded:
"Thank you very much for your comments. At our Agency we try to provide the best customer service possible to all our clients. Please let us know if we can help again."
Profile photo of Magali Diaz

Magali Diaz

May 24, 2024

5  out of  5
rating by Magali Diaz
"Hi, I just had my auto insured with your company by David Perez. He was very polite, answered all my questions, and was very knowledgeable. Thank you!"
We responded:
"We are very thankful for your review. Wea re here to serve you, so please let us know if can be of any further assistance."
Profile photo of Yadelsy Briceño

Yadelsy Briceño

May 22, 2024

5  out of  5
rating by Yadelsy Briceño
"very good care and advice"
We responded:
"Thank you Yadelsy for providing your positive feedback about your experience with our office. We do try to provide the best care and service possible to our clients."
Profile photo of Gabriela Zabala

Gabriela Zabala

May 20, 2024

5  out of  5
rating by Gabriela Zabala
"Completamente complacida con el servicio y la atención de David Pérez, muy amable y profesional, me ayudo con lo que necesitaba en el momento y respondió todas las preguntas que tenia, ofreciéndome opciones para escoger la que mejor se adapto a mi beneficio. Muchas gracias!"
We responded:
"Thank you very much Gabriela for you 5 Star review about our agency. We are very pleased to know we delivered to you what you needed. Our intention is to provide the best coverage possible that fits the clients needs and budget. Muchas gracias Gabriela por sus comentarios de 5 estrellas acerca de nuestra agencia. Nos complace mucho el haber podido entregar un producto que satisface sus necesidades de seguro. Nuestra intencion es entregar productos que cumplan con las necesidades de nuestros clientes al mejor precio posible."
Profile photo of Hirangela Rosario

Hirangela Rosario

May 16, 2024

5  out of  5
rating by Hirangela Rosario
"Excelente servicio al cliente! David me asistió con una cotización de seguro para inquilinos fue profesional y me proporcionó con la información que necesitaba para yo tomar una decisión."
We responded:
"Thank you for letting us know we are doing as expected. We appreciate having you as a client. Gracias Hirangela por dejarnos saber que estamos haciendo nuestro trabajo como debe ser. Apreciamos mucho el tenerla como cliente."
Profile photo of José Astacio

José Astacio

May 15, 2024

5  out of  5
rating by José Astacio
"Tuve un excelente trato de parte del señor David Pérez. Muy servicial"
We responded:
"Thank you very much Jose for your kind words. We do strive to providing the best customer service possible. Gracias Jose por su palabras. Nuestra intencion es el dar el mejor servicio al cliente que nos sea posible. "
Profile photo of jennifer salazar

jennifer salazar

May 15, 2024

5  out of  5
rating by jennifer salazar
"Need renters insurance, go to State Farm Jose Cerda agency. The staff and agents are very helpful. David Perez was absolutely fantastic in helping me get my renters insurance. Everything was done in a timely manner and simple to understand. Thank you David for all your help."
We responded:
"I hope we exceeded your expectations, Jennifer. Thank you for review and we hope to be able to provide the same level of service to all our clients."
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Robert Henning

May 9, 2024

5  out of  5
rating by Robert Henning
"Very helpful!"
We responded:
"Thank you so much Robert. We appreciate your review. Best to you and the family."
Profile photo of Judith P Lorenzo

Judith P Lorenzo

May 8, 2024

2  out of  5
rating by Judith P Lorenzo
"I got a complain because I moved from florida and I got a new insurance, in the info was notated the company will be notified to cancel my old car insurance to get my full amount back because was just done on the time of the payment to be taking out of my State Farm account that was the 17 of the month the new insurance I got it on the 19. But after I call to make sure because weeks was passing by I didn't see any refund. I just got a check for less than half of what I was paying. And the lady on the phone told me I supposed to get the rest of the money. Four months pass by I called several times and I was told Today I was Not getting anything else back because when they processed the cancelation it was amount they use to cover the time. I recommend You to put a stop on the bank before they take your money out of your account, Because It will happen that you will be paying double two insurances without using the State farm and you will lose Like I did. It's Not Fair, No Happyyyy with this"
We responded:
"Judy, I am so sorry about this experience. Please give me a call so that I can discuss it with you. 407-344-81000"
Profile photo of Zuryam Cruz

Zuryam Cruz

May 8, 2024

5  out of  5
rating by Zuryam Cruz
"Exelente servicio"
We responded:
"Thank you very much Zuryam for your kind review. We try to provide that level of service to our customers. Regards."
Profile photo of AINOATRINI

AINOATRINI

May 7, 2024

5  out of  5
rating by AINOATRINI
"Excelente Recomendados, David es excelente para buscar las mejor cotización que se adapte a ti."
We responded:
"Thank you very much for your comments Ainoa. We truly appreciate the feedback. Reagrds."
Profile photo of Alex Cepeda

Alex Cepeda

May 7, 2024

5  out of  5
rating by Alex Cepeda
"Quiero tomar la oportunidad para destacar la firma de State Farm bajo la administración del Sr José Cerda. El agente David Pérez no solo me recibió en su oficina con profesionalismo pero también con sentido de familia y amigo. Después de tanto trabajar y luchar con compañías de seguros, que solo me dieron primas extremadamente altas y sin la intención de trabajar con las necesidades del cliente. David fue muy cordial y atento a mi situación de familia y trabajo hasta encontrar el plan que se adaptará a mis necesidades rebasando mis expectativas de servicio y precio. Recomiendo a todos que no pierdan tiempo y vayan directo a la oficina del Sr Cerda y Pérez que serán tratados con respeto y gran sentido de servicio. Atentamente, Alex Cepeda"
We responded:
"Thank you very much for your kind words Mr. Cepeda. It is our intention to treat our clients like family. Muchas gracias por sus cordiales palabras Sr. Cepeda. Nuestra intencion es tratar a nuestros clientes como familia."
Profile photo of Marisela Morales

Marisela Morales

May 2, 2024

5  out of  5
rating by Marisela Morales
"Excelente servicio al cliente. Gracias a David Pérez quien siempre me atiende cordialmente y aclara mis dudas. Muchísimas gracias 👏👏👏"
We responded:
"Thank you very Marisela. We appreciate your feedback. Gracias Marisela. Agradecemos sus palabras."
Profile photo of PAULA ANDREA RENDON MONTOYA

PAULA ANDREA RENDON MONTOYA

April 30, 2024

1  out of  5
rating by PAULA ANDREA RENDON MONTOYA
"La asesora Laura telefonicamente me cotizó un seguro full cover, pero en la tarjeta me dio cobertura básica. Al decirle q tengo evidencias de su error fue muy grosera, me envió una nueva cotización mas costosa y me "dijo q buscara otro seguro". Ya he tenido seguros de state farm y es un buen seguro, pero no recomiendo esta oficina, la atención es pésima."
We responded:
"Hello Paula. Please accept my apologies for any misunderstanding. Can you please give me a call to discuss this matter? Jose Cerda, Agent 407-344-8100"
Profile photo of Raul Torres

Raul Torres

March 15, 2024

5  out of  5
rating by Raul Torres
"Very good. Highly recommended. Jose is a very good insurance advisor"
We responded:
"Thank you for your review. We truly appreciate your business."
Profile photo of Ane Bertol

Ane Bertol

February 9, 2024

5  out of  5
rating by Ane Bertol
"David eres lo mejor, me ayudó mucho súper recomiendo muy profesional sabe lo que está haciendo ! Si buscas un agente que puedas ayudar no dude en ir con David Pérez !"
Profile photo of maria estefania perez

maria estefania perez

February 8, 2024

5  out of  5
rating by maria estefania perez
"I took my mom to this office and David helped us a lot ! He was so nice to us and patient! Thank you for your help David !! Above and beyond! And thank you for our souvenirs!!!"
We responded:
"Thank you Maria. "
Profile photo of Yaneth Rico

Yaneth Rico

February 8, 2024

5  out of  5
rating by Yaneth Rico
"Thank you David for assisting me, very professional and very patiently explained to me everything related to my policy. I recommend this agency 100%"
We responded:
"Thank you for taking the time to post a review."
Profile photo of Fernando Perez De Armas

Fernando Perez De Armas

February 8, 2024

5  out of  5
rating by Fernando Perez De Armas
"State Farm is one of the best insurance companies in the country, at this agency I was assisted by David and he made me understand very well the coverage of my auto policy,"
We responded:
"Thank you"
Profile photo of EM Perez

EM Perez

February 8, 2024

5  out of  5
rating by EM Perez
"Thank you David for your services! Very professional and knowledgeable. He was very attentive in the process to review my best coverages options. Also, he speak Spanish."
We responded:
"Thank you."